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Privacy and Security Statement

The Queensland Local Government Grants Commission (QLGGC) is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that may be provided to us.

The Commission has adopted the Department of Local Government, Sport and Recreation's Privacy Plan. You can read a copy of the Department's Privacy Plan ( PDF 141 kB).

To address community concerns about unauthorised use of personal information, the Queensland Government has established a privacy regime based on 11 Information Privacy Principles (contained in Information Standard 42) that regulate how personal information is collected, stored, used and disclosed by the public sector. The aim is to protect both electronic and printed information relating to individuals from being lost, misused or inappropriately modified or disclosed.

Personal information is defined as:

'information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.'

Cookies

The Queensland Local Government Grants Commission website does not use cookies. When you visit this website, our service provider makes a record of your visit and logs the following information for statistical purposes only:

the user’s service address
the user’s top level domain name (for example .com, .gov, .au)
the date and time you visited the site
the pages accessed and documents downloaded
the previous site visited, and
the type of browser used.

No attempt is or will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.

Security

The Queensland Government applies a range of security controls to protect its web sites from unauthorised access. However, users should be aware that the World Wide Web is an insecure network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.

The State of Queensland accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this web site or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this website or related sites is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

Links to external websites

This web site may contain links to websites that are external to QLGGC. We take care in linking to websites but have no direct control over the content of third party web sites, or to the changes that may occur to the content on those sites. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites. Please read our Disclaimer for more information.

Email and Feedback

Email correspondence sent to this web site is subject to the Freedom of Information Act 1992 and will be treated as a public record and retained as required by the Public Records Act 2002 and other relevant Acts and regulations.

We will not add any details from your email to a mailing list, unless authorised, and we will not disclose these details to third parties without your consent, unless required by law.

Although every effort will be made to respond to your email or feedback within 10 working days, we cannot guarantee to reply to emails. Some emails received through this web site may be forwarded to appropriate officers in the Department of Local Government, Sport and Recreation for further action or response.

Email messages may be monitored by us for system troubleshooting and maintenance purposes.

Further information

If you have any queries regarding our privacy and security practices, please contact the Privacy Officer at lsu@dlgsr.qld.gov.au.